Common queries answered
Frequently asked Questions
Peaky Sneaky ship parcel to their customer all over the world. shipping cost is free for almost all articles, except for some items. you can check the shipping cost by adding item to cart and inquire about your shipping address.
If you have any question or doubt about anything, please contact us here, we reply within 24h max.
Transit Time for USA & Europ
In general, shipments are in transit for 3 – 12 business days
Transit time Internationally
Generally, orders shipped internationally are in transit for 4 – 15 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.
PS: with the actual pandemic situation please expect some delay. thank you
You can also see shipping information in the shipping notification emails for your order. Click Track Tracking number in the email notification to view the status of your delivery.
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Peaky Sneaky will happily honor any valid warranty claims, provided a claim is submitted within 30 days of receipt of items.
Customers will be required to pre-pay the return shipping, however we will reimburse you upon successful warranty claim.
Upon return receipt of items for warranty claim, you can expect peaky sneaky to process your warranty claim within 7 days.
Once warranty claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a refund in store credit
(c) a replacement item sent to you (if stock is available)
Peaky Sneaky will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of receipt of item and are returned to us in original packaging, unused and in resellable condition. Return shipping will be paid at the customers expense and will be required to arrange their own shipping. Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.
(Peaky Sneaky) will refund the value of the goods returned but will NOT refund the value of any shipping paid.